Refund policy

Due to the nature of our products, Holy Raw does not accept exchanges or refunds.

If you experience any issues with your order, please contact us at inquiries@holyraw.ca. In special circumstances where a refund or exchange is warranted, we will provide a return shipping label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted.

For any return inquiries, feel free to reach out to us at inquiries@holyraw.ca.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We will assess the issue and work to resolve it promptly.

Please note: We cannot accept returns on sale items or gift cards.

Exchanges

To exchange an item, the fastest option is to return the original item first. Once the return is accepted, you can place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card provider to process and post the refund.